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Visitor's Guide

 

We know that a hospital stay can be a stressful or even frightening time. We also know that family and friends play an important role in every patient's recovery.

That's why at Costamed hospitals, we aim to strike the right balance between the patient's rest and time with loved ones. Our staff will work with you and your family to coordinate visits, so everyone can spend time with the patient in a calm, organized way.

At a glance: patients in their rooms may receive visitors every day from 9 a.m. to 9 p.m., with up to 2 visitors at a time. A registered caregiver may stay with the patient 24 hours a day. Restricted visiting hours apply only to the Intensive Care Unit (ICU).

Visiting Hours for Hospitalized Patients

Patients staying in a hospital room may receive visitors every day from 9 a.m. to 9 p.m.

Up to 2 visitors are allowed in the room at a time during these hours. In addition, one person designated as the patient's caregiver may stay with the patient around the clock.

Please keep in mind:

  • The attending physician may adjust visiting hours based on the patient's condition.
  • Some areas of the hospital have special visiting hours. These are posted on signs throughout the hospital, and you can also ask at the reception desk.

Visiting Hours in the Intensive Care Unit (ICU)

Only one visitor at a time is allowed in the ICU. Visiting hours depend on the visitation level assigned to each patient:

  • Level 0: no visitors allowed.
  • Level 1: 10 a.m. to 11 a.m., 4 p.m. to 5 p.m., and 9 p.m. to 10 p.m.
  • Level 2: 10 a.m. to 10 p.m.
  • Level 3: 24-hour access.

The attending physician determines each ICU patient's visitation level. You will be informed of it either by the attending physician or by our Patient Services team.

When needed, the attending physician may also set special visiting hours.

We understand that a hospital stay can be stressful. At Costamed, we value the presence of family and friends, so we’ve developed a visitor guide that balances patient rest and companionship. Check visiting hours and considerations on our website. Learn more!