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CANIRAC Cozumel Health Benefits for Restaurant Teams

18/08/2026 General Medicine

AT A GLANCE

  • Available to staff at CANIRAC Cozumel member restaurants and to their immediate family.
  • General medicine consultations from $175 MXN. 20% off specialists, 15% off dental, 15% off hospital services.
  • Validated with the CANIRAC–Costamed benefits card, official photo ID, and an active registration in the database.
  • The card has no expiration date.
  • Questions and guidance: WhatsApp 987 871 9113.

 

 

What the CANIRAC Cozumel + Costamed agreement is

The National Chamber of the Restaurant and Prepared Food Industry (CANIRAC Cozumel) and Costamed Medical Group signed an agreement so that staff at member restaurants can access preferential rates on medical services, along with free health talks and health days.

 

It is not insurance and it is not a membership anyone has to pay for. It is a benefit that comes with working at a member business. All it takes is an active registration and the benefits card.

 

 

 

What your team gets

Service

Benefit

Details

General medicine

50%

$175 MXN during established hours. $250 MXN outside those hours or in the Emergency Room.

Specialists

20%

With participating physicians, by appointment.

Dental

15%

On dental procedures, implants excluded. One free annual assessment.

Hospital services

15%

On the services covered by the agreement.

* Benefits apply with the participating physicians and services in effect at the time of care.

 

 

If you manage staff at a member restaurant

The most important responsibility of a member restaurant is keeping its staff list current in the CANIRAC–Costamed database. Additions, removals and changes are reflected in real time, and an employee who does not appear as ACTIVE cannot receive the benefit.

 

  • Register additions, removals and updates through CANIRAC.
  • New cards, whether for new hires or replacements, are delivered within 5 business days of CANIRAC requesting them.
  • Replacement of a lost or damaged card costs $120 MXN.
  • You can arrange health talks and health days for your team through CANIRAC and Costamed.

Keeping the list current is not paperwork. It is what makes the benefit actually work the day one of your people needs it.

 

 

Family is included too

  • Married employees: benefits extend to their spouse and children.
  • Single employees: benefits extend to their parents.

 

In both cases, program conditions and registration validation apply.

 

 

 

How to use the benefit, step by step

  1. Registration. The restaurant keeps the employee's details active in the CANIRAC–Costamed database.
  2. Identification. The employee presents the CANIRAC–Costamed benefits card together with official photo ID.
  3. Validation. Costamed verifies the registration in real time.
  4. Benefit. The corresponding rate or discount is applied.

 

Important: the card alone does not guarantee the benefit. The registration must appear as ACTIVE in the database. If it no longer does, the fix is with the restaurant's HR contact, who keeps the staff list up to date.

 

 

 

What to do when care is needed

 

Scheduled care

  1. Message us on WhatsApp for guidance or to schedule care.
  2. Come in with the CANIRAC–Costamed card and official photo ID.
  3. Costamed validates the registration.
  4. Book the consultation, study, treatment or procedure.
  5. The corresponding benefit is applied.

 

Emergency

  1. Go directly to Costamed.
  2. Identify yourself as staff of a CANIRAC member business.
  3. Present the CANIRAC–Costamed card and official photo ID.
  4. Medical assessment takes place while the registration is validated.
  5. The corresponding benefit or package is applied.

 

 

Participating doctors in Cozumel

You can review the full directory of physicians participating in the agreement, including their specialty, professional license number, training and the languages they practice in. 

 

Many of them see patients in both English and Spanish, across emergency medicine, gynecology and obstetrics, urology, gerontology, nutrition and hyperbaric medicine.

 

See participating doctors in Cozumel 

 

 

 

Health talks, training and health days

The agreement covers more than treatment. It includes prevention talks delivered by Costamed professionals and coordinated with your business and CANIRAC. Participants receive a certificate issued by Costamed.

 

Available topics:

  • Gynecology and women's health — female health care in a space built on trust.
  • Spine care and hygiene — correct posture at work and at home.
  • Family first aid — what to do about choking, burns and common household accidents.
  • Nutrition and healthy eating — practical habits on and off the job.
  • Hearing health — assessment and basic care.
  • Free vision and dental assessment during CANIRAC–Costamed Health Week.

 

This list is for reference and can be scheduled per business by appointment. Ask at your workplace about upcoming dates.

 

 

 

Is your restaurant not part of the agreement yet?

If your business is not yet a CANIRAC Cozumel member, or you want to know how to bring your staff into the healthcare agreement with Costamed, message us and we will walk you through the whole process, with no obligation.

 

I want this agreement for my restaurant → WhatsApp for corporate agreements

 

 

 

Frequently asked questions

Does the benefits card have an expiration date?

No. The card itself does not expire. What must stay current is the active registration in the CANIRAC–Costamed database, which the employer keeps updated.

 

Can the benefit be used without the card?

No. The CANIRAC–Costamed card must be presented together with official photo ID. The card is personal and non-transferable.

 

The card was lost. How is it replaced?

The replacement is requested through the employer to CANIRAC and delivered within 5 business days. Replacement of a lost or damaged card costs $120 MXN.

 

Can family members use the benefit?

Yes, within the conditions of the program. Married employees extend it to their spouse and children; single employees extend it to their parents.

 

Does the benefit apply in the Emergency Room?

Yes. In the Emergency Room or outside established hours, a general medicine consultation costs $250 MXN.

 

Does it apply with any Costamed doctor?

No. It applies with the physicians participating in the agreement. The current directory is published on the Costamed website.

 

Is an appointment required?

For specialist consultations, yes. For general medicine and emergencies, you can come in during operating hours.

 

When can I reach someone with questions?

Monday through Sunday, 8:00 a.m. to 8:00 p.m. Message us on WhatsApp and we will walk you through your benefit or help you schedule care.

 

Does the benefit apply at other Costamed locations?

Yes, it applies at all Costamed locations, subject to their capacity and the services available at each one.

 

Is there any cost to the employee for having the benefit?

No. The benefit costs the employee nothing. It comes with working at a CANIRAC Cozumel member restaurant.

 

 

 

 

Download the full guide

Download the CANIRAC–Costamed benefits guide as a PDF and keep it on your phone. It covers the discounts in detail, how to validate the card, and the contact information.

 

 

 

Contact us

  • WhatsApp for questions and guidance: 987 871 9113
  • Mexico Call Center, 24/7: 800 900 1133
  • Hospital Costamed Cozumel: Av. Rafael E. Melgar Km 2.5, Cozumel, Quintana Roo.

 

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